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Tried to send my son $250 on feb 5th. Did not know his account that i had used a few years ago was closed. He rcvd a text that said exactly "reply help for help or stop to cancel". He replied help three times- no response, then replied stop- no response. I called...
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1.0
#1190813
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Very bad service. Take to much time and finally you have to cancel the transaction because the beneficiary didn’t receive the money. I used twice with very bad experience both times.
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user19548319
user19548319

Hi. Did you get your money back? I never get mine. It's almost 2 months and till now they did not returned my money .please help how I could get my money taken from bank and ...

#1176061
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I have been using computers for 30+ years and have a number of online accounts and have never had a problem setting up accounts. And here comes a repayment of a loan through Popmoney. It wasn't my choice and I wasn't expecting it. I had to check with the person sending...
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1.0
#1174273
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I requested and paid for NEXT DAY service on the 18th. Nothing transpired until the 22nd when, after several phone calls, they decided that they could not process the transaction with no reason given. They, they had the audacity to state that it would be two to three...
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1.0
I didn't like
  • Take too long to correct mistakes
  • Inability to deliver or notify the sender of same for 4 days
#1174251
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DO NOT waste your time or money here. The most frustrating process you will ever encounter in their so called verification process which doesn’t work like they tell you. You call the number and you get the run around like it is your fault their process doesn’t work....
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1.0
#1168678
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Wow, I must say, reading all these complaints, I feel much better that I'm not the only one having this same exact issue. Sorry, but your pain is my gain...since I have gone through the same pain. First of all, apparently the verification department don't have phones....
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#1165459
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Popmoney - Stressful experience

Called so many times when they says that money transferred failed and will not give you exact solution to the problem. They can easily take out money but when they promise to send back funds to your account it will take forever.so frustrating and don't know what will I do to get my money back. Please guide me and help to what action should I take. Thank you for whoever can resolve my issue
1.0
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#1157588
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Popmoney - Awful

This money transfer service is awful. It takes too long, terribke customer service and its a pain. I highly suggest that you dont waste your time or patients with it. Have a wonderful day.
1.3
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#1157321
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Popmoney - Don't use pop money!

Biggest ripoff ever where transaction time is long and they take your money out of your account immediately whether the transfer completed or not! If your transaction fails, yiu can wait either 10 days to getyourmoney back or bay a 10% tenasaction fee! I tried it once and WILL NEVER UAE THIS *** SERVICE AGAIN!
1.0
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Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1147927
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12/7/17 and 12/8/17 money was supposed to be transferred into my account for a medical emergency agent walked me through verification on e mail address and phone number .I was told to go back to the to-do screen I did she said everything should be fine.she never told...
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1.0
#1144759
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