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1.6

Popmoney is simply the worst transfer service. Payment was sent from another Citizensbank user and I received an email to deposit the money.

Great! However, neither on my popmoney account nor Citizensbank account does the payment show up, now already for 3 days. Cirtizensbank can't see the payment, while Popmoney of course refers me to Citizensbank.... Meanwhile, the funds remain with Popmoney, with only options canceling the transfer (costing an outrageous $15), or waiting another week before its automatically retruned to the sender.

Popmoney is simply scamming you to earn interest, and frankly I'm reluctant to use Citizensbank since they chose to use such a lousy service. Seriously, in this day and age, how difficult should it be to transfer money between people who have accounts at the same bank???

I should mention this is not the first time this has happened with Popmoney. Can't believe why many banks use such a poor service considering there is Paypal...

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

Popmoney Cons: Customer no service, Lousy service.

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No they don't. You need to have your bank account verified before receiving funds.

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