Popmoney - Holding my wife's money for ransom!
My wife's bank recommended this service. The first time she used it to transfer money from her personal account to our house account (I was the recipient) it sent her a message that the transfer was complete and deducted the amount from her account right away.
I got a text message saying that the funds would be available in four days. When I questioned the time lapse, Popmoney said that I had opted out and closed the account. I no longer have access.
My wife called their customer support and they said it would cost her $34.00 to recall the transfer. Her bank is offering no assistance.
Reason of review: Problems with payment.
Monetary Loss: $1215.
Preferred solution: Full refund.
Popmoney Cons: Did not activate it myself so cannot sign in.
Location: Roanoke, Virginia
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